7meter link Casino & Sportsbook FAQ

To reset your password on 7meter link, visit the login page and click the "Forgot your password?" link. Enter your username or email address associated with your 7meter link account. We will send a password-reset link to your registered email. Click the link, then choose a new password (at least 8 characters, mix of letters, numbers, and symbols). The reset link is active for one hour. If you do not see the email in your inbox, check your spam or junk folder. If you still cannot receive the link, contact our support team via in-app chat and we will assist you with account recovery using your registered mobile number or other verified information.

Know Your Customer (KYC) verification on 7meter link requires you to submit a valid government-issued ID and proof of address. Accepted ID documents include a national identity card (KTP), passport, or driver's license. Proof of address can be a recent utility bill, bank statement, or official letter issued within the last three months. When you submit these documents via our account verification section, our compliance team reviews them within one business day. If the documents are clear and the information matches your 7meter link account registration, your KYC is approved and you can access all features, including withdrawals. If there is a discrepancy, we will notify you and ask for corrected or additional documents. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta should ensure their address documents show their current residence in one of those cities or nearby regions.

If you suspect unauthorized access to your 7meter link account — for example, you see transactions you did not make or login activity from unfamiliar locations — take action immediately. First, reset your password using the "Forgot your password?" link on our login page. Then, enable two-factor authentication (2FA) in your account settings to require a code from your mobile phone on every login. If you see suspicious transactions, contact our support team immediately via in-app chat or email. Provide details of the suspicious activity (transaction date, amount, payment method) and we will freeze your account, review the transactions, and work with you on next steps. Do not share your password with anyone, and never respond to emails claiming to be from 7meter link asking for your login credentials — we never ask for passwords via email or messaging. Report any phishing attempts to our compliance team.

We at 7meter link support deposits starting from a minimum amount suitable for most users. The exact range depends on your chosen payment method. E-wallet methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet — typically allow deposits from small amounts up to several million rupiah per transaction. Bank transfer methods via mobile banking, local payment, online payment, and e-wallet virtual accounts support similar ranges. mobile banking (a unified QR-code payment standard in Indonesia) is popular for quick scans and top-ups. To see the exact account preferences for your chosen method, navigate to the deposit page in your 7meter link account after login and select your preferred payment option. The limits are displayed before you confirm the transaction. If you wish to deposit a very large amount, contact our support team — we may be able to process it via special arrangement.

If a deposit or withdrawal on 7meter link does not complete, the first step is to check your account balance and transaction history. A failed deposit should not debit your payment method; if money was deducted from your e-wallet or bank account but does not appear in 7meter link, contact the payment provider (local payment, online payment, e-wallet, mobile banking, local payment, your bank, or online payment partner) to trace the transaction. In parallel, contact our support team and provide the transaction reference number or timestamp. We will check our records and investigate. For withdrawals, a failed attempt will keep your funds in your 7meter link account and the system will re-attempt the transfer or offer an alternative payment method. Withdrawal delays occasionally occur during peak hours or holiday periods like Idul Fitri or Idul Adha; check your 7meter link account for status updates. If a withdrawal is stuck for more than a few hours, open a support ticket with details and we will escalate it immediately.

To contact 7meter link support by email, look for the support email address listed in your account settings or in the footer of our website. Alternatively, use the in-app chat feature (available 24/7) to send a message to our support team. Email queries are usually answered within a few hours during business hours and within 24 hours otherwise. When you email us, include your 7meter link username, the date and time of the issue, and a detailed description of what went wrong. If your query involves a transaction, include the transaction reference number, payment method (e.g., e-wallet or mobile banking), and the amount. Avoid including sensitive information like your full password or complete card number in emails — use only your username and the reference number. For urgent issues (account compromise, stuck withdrawals), in-app chat is faster.

New users should read our full terms and conditions before placing any wagers or deposits. The terms cover the house rules for all game categories on 7meter link: sportsbook rules for football (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer table games (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). Each game has specific settlement rules — for example, which leagues and fixtures are offered, how odds are calculated, when bets are settled, and what happens in case of a suspended or abandoned match. For live-dealer games, familiarize yourself with table limits, betting windows, and game timing. For slots and crash games, understand the return-to-player (RTP) percentages and variance. You should also read our jurisdiction notice to confirm that 7meter link services are available in your region and that you comply with local law.

We at 7meter link occasionally offer bonus promotions to new or existing players. Any bonus offer on 7meter link comes with specific terms and conditions that you must accept when you claim it. Typical terms include a minimum deposit amount required to activate the bonus, a playthrough requirement (the number of times you must wager the bonus amount before you can withdraw it), restrictions on which games qualify for the playthrough, and an expiration date. For example, a promotion might require a minimum deposit, grant a bonus amount, and require you to wager that bonus amount multiple times on sportsbook or live-dealer games before converting it to withdrawable funds. Slots and crash games may be excluded or contribute a lower percentage toward the playthrough. Before you claim any bonus, read the full terms on the promotion page in your 7meter link account. If you have questions about how a bonus works, ask our support team. Any bonus that cannot be withdrawn within its valid period will expire and be forfeited.

Account protection on 7meter link starts with a strong password. Choose a password of at least 8 characters using a mix of uppercase and lowercase letters, numbers, and symbols. Do not use your date of birth, username, or common words. We recommend using a unique password that you do not use on other websites. Second, enable two-factor authentication (2FA) in your account settings. With 2FA enabled, you will receive a code on your registered mobile phone every time you log in; you must enter this code to complete the login. This protects your account even if someone obtains your password. Third, keep your registered email and mobile number up to date so we can contact you if there is suspicious activity. Fourth, never click links in emails claiming to be from 7meter link unless you are certain they are genuine — verify by logging into your 7meter link account directly and checking for any security alerts. Fifth, use a secure network (never public WiFi) when accessing your 7meter link account with sensitive information. If you travel internationally, inform our support team or monitor your account closely for any unusual activity.